Returns & Exchanges
At Ferris Wheel Press, we want you to be completely enchanted by your purchase. If you are not satisfied with your fashion items, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags remain attached and the product is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.